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This podcast explores how data literacy, psychology, and learning strategies can enhance organizational performance. We discuss insights on critical thinking, unlearning old mindsets, aligning learning to goals, validating data analysis, and overcoming biases.
Summary
This episode of The Tech Leader's Playbook podcast featured Kevin Hanegan, Chief Learning Officer at Qlik, and author of Turning Data into Wisdom and Data Literacy in Practice. They discussed how data literacy, psychology, and learning strategies can enhance organizational performance.
Kevin explained that data literacy is not just technical skills, but critical thinking and questioning information. With data proliferating, these skills help people avoid misinformation and make better daily decisions. Unlearning old thinking is hard but necessary before adopting new mindsets. Kevin shared an example of employees struggling to adapt to a new work culture due to rigid past training.
Leaders must leverage psychology to understand what motivates teams in order to drive change and build a high-impact learning culture. Learning strategies should align to business goals through competency mapping to identify skill gaps, then measure effectiveness against baselines. Kevin advocated for systematic processes versus ad hoc analysis when using data in decisions. Start with defining the decision first, then find relevant data to analyze.
He stressed the importance of validating assumptions and checking for biases when analyzing data to avoid flawed logic underlying decisions. Dedicated time commitment from leaders and teams is essential for learning and change, not just 30 minutes every 2 weeks. Awareness enables better data literacy. Overall, data literacy, psychology, and structured learning strategies can significantly improve organizational performance if implemented intentionally.
Key Insights
Effective communication matters more than ever. Whether you're presenting key insights to executives or trying to convey complex analyses to colleagues, your ability to craft compelling data narratives can make or break your message.
Data has become a cornerstone of decision-making across sectors, and understanding its implications is crucial. However, data alone provides an incomplete picture.
A key question facing data-driven organizations is whether to equip business units to perform their own analytics via self-service data access or rely solely on centralized data teams and tools. What is the right operating model to balance control with agility?
Critical thinking is key for informed decisions. Like puzzle pieces, we must examine the information presented, consider what's missing, and avoid jumping to conclusions. Gather diverse data to get the full picture. Use questioning techniques to identify limitations and alternative explanations.
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