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How to Understand Data to Make Smart Decisions from The Tech Leader's Playbook podcast.
This podcast explores how data literacy, psychology, and learning strategies can enhance organizational performance. We discuss insights on critical thinking, unlearning old mindsets, aligning learning to goals, validating data analysis, and overcoming biases.
This episode of The Tech Leader's Playbook podcast featured Kevin Hanegan, Chief Learning Officer at Qlik, and author of Turning Data into Wisdom and Data Literacy in Practice. They discussed how data literacy, psychology, and learning strategies can enhance organizational performance.
Kevin explained that data literacy is not just technical skills, but critical thinking and questioning information. With data proliferating, these skills help people avoid misinformation and make better daily decisions. Unlearning old thinking is hard but necessary before adopting new mindsets. Kevin shared an example of employees struggling to adapt to a new work culture due to rigid past training.
Leaders must leverage psychology to understand what motivates teams in order to drive change and build a high-impact learning culture. Learning strategies should align to business goals through competency mapping to identify skill gaps, then measure effectiveness against baselines. Kevin advocated for systematic processes versus ad hoc analysis when using data in decisions. Start with defining the decision first, then find relevant data to analyze.
He stressed the importance of validating assumptions and checking for biases when analyzing data to avoid flawed logic underlying decisions. Dedicated time commitment from leaders and teams is essential for learning and change, not just 30 minutes every 2 weeks. Awareness enables better data literacy. Overall, data literacy, psychology, and structured learning strategies can significantly improve organizational performance if implemented intentionally.
Key Insights
Data literacy is mainly critical thinking and questioning, not just technical skills. It helps people make better daily decisions and avoid misinformation.
Unlearning old ways of thinking is key before learning new skills/mindsets, but very difficult.
Psychology is crucial - leaders must understand what motivates teams to drive change and build high-impact learning cultures.
Learning strategies must align to business goals through competency mapping to identify skill gaps. Measure effectiveness against baselines.
Systematic processes for using data in decisions are more effective vs ad hoc analysis. Start with the decision first, then find relevant data.
Validate assumptions and check for bias when analyzing data to avoid decisions based on flawed logic.
Learning requires time commitment from leaders and teams. Can't expect change with 30 mins every 2 weeks.
Kevin is an author, speaker, and thought leader on topics including data literacy, data-informed decisions, business strategy, and essential skills for today. https://www.linkedin.com/in/kevinhanegan/
Here's the thing about Cognitive Partnership. It's not about having better tools. It's about becoming a different kind of thinker. Cognitive Partnership redefines intelligence by recognizing that human cognition and AI capabilities complement and amplify one another.
Data literacy transcends technical skills. It's the synergy of analytical thinking to uncover insights, critical thinking to validate them, and creative thinking to apply them innovatively. Integrating these can bridge the gap between data collection and effective, data-informed decision-making.
Data literacy empowers professionals to navigate the data-driven business world. It encompasses understanding data types, understanding statistical concepts, developing critical analysis skills, and effectively communicating insights.
Businesses are overwhelmed with data yet struggle to find actionable insights. The Critical Insight Analysis Framework helps cut through the noise, ensuring data relevance, accuracy, and impact, turning information overload into strategic, informed decision-making.
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